raya88 is committed to protecting the privacy and personal data of every player on the Platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, and your rights as a data subject.
Privacy At a Glance
All data transmitted between your device and raya88 is protected by 256-bit SSL/TLS encryption. Your personal information, payment details, and account credentials are never transmitted in plain text.
raya88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data exists solely to operate and improve the raya88 Platform and services.
As a raya88 player, you have the right to access, correct, or request deletion of your personal data at any time. Submit a request via live chat or email and raya88 will respond within 14 business days.
Identity documents submitted for KYC verification are stored in encrypted, access-controlled systems. Only authorised raya88 compliance personnel have access, and documents are retained only as long as required by applicable law.
raya88 uses cookies for session management, security, and platform performance analytics. We do not use cookies to build third-party advertising profiles. You can manage cookie preferences via your browser settings.
raya88's data practices are aligned with the principles of the Malaysian Personal Data Protection Act (PDPA) and applicable international data protection standards, reflecting our commitment to Malaysian player privacy.
This Privacy Policy ("Policy") applies to all personal data collected and processed by raya88 ("raya88", "we", "us", "our") in connection with the operation of the raya88 online gaming platform accessible at raya88.win and any related services, communications, or interactions.
This Policy applies to all registered players, prospective players who interact with the raya88 Platform without completing registration, and any other individuals whose personal data raya88 processes in the course of its operations.
By registering an account on raya88 or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the raya88 Platform.
raya88 acts as the data controller in respect of personal data collected through the raya88 Platform. As data controller, raya88 determines the purposes and means of processing your personal data. For all data-related enquiries, requests, or complaints, contact us at: [email protected]
raya88 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, gender | Account registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Account management, support, notifications |
| Identity Documents | Malaysian IC / MyKad, passport, driver's licence | KYC compliance & fraud prevention |
| Financial Data | Bank account details, e-wallet IDs, transaction records | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, session logs | Security, fraud detection, platform performance |
| Usage Data | Game history, bet records, login timestamps, navigation data | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails | Customer support, dispute resolution, quality assurance |
raya88 does not intentionally collect sensitive personal data such as biometric data, health information, or political opinions unless specifically required for regulatory compliance purposes, in which case your explicit consent will be sought.
raya88 collects personal data through the following means:
raya88 processes your personal data on the following legal bases:
raya88 uses your personal data for the following purposes:
raya88 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and lawful:
All third-party service providers engaged by raya88 are contractually obligated to maintain appropriate data protection standards and may only use your data for the specific purposes for which it has been shared.
raya88 uses the following types of cookies and similar technologies on the Platform:
raya88 does not use cookies to build advertising profiles or to track your activity across third-party websites. You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect Platform functionality.
raya88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, raya88 will securely delete or anonymise your personal data.
raya88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While raya88 takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, raya88 will notify affected individuals and relevant authorities in accordance with applicable law.
Subject to applicable law, you have the following rights in relation to your personal data held by raya88:
To exercise any of these rights, contact raya88 at [email protected] with your full name, registered Account username, and a description of your request. raya88 will respond within 14 business days. Identity verification may be required before processing your request.
raya88 strictly prohibits access to the Platform by individuals under the age of 21. raya88 does not knowingly collect personal data from individuals under 21 years of age. If raya88 becomes aware that personal data has been collected from a minor, that data will be immediately deleted and the Account closed. Parents or guardians who believe a minor has accessed the raya88 Platform should contact support immediately.
The raya88 Platform is operated from servers located in secure data centres. In certain cases, your personal data may be processed by third-party service providers located outside of Malaysia — for example, KYC verification providers or cloud infrastructure providers. Where such transfers occur, raya88 ensures that appropriate safeguards are in place, including contractual data processing agreements and, where applicable, adequacy decisions or standard contractual clauses consistent with applicable data protection law.
raya88 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via the Platform or by email to your registered account address. The effective date displayed at the top of this page reflects the date of the most recent revision. Continued use of the raya88 Platform following notification of any changes constitutes your acceptance of the updated Policy.
For all privacy-related enquiries, requests, or concerns, contact the raya88 Data Protection team at: [email protected]
raya88 takes all privacy complaints seriously and will investigate and respond to all legitimate complaints promptly. If you are not satisfied with raya88's response to a complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
This Privacy Policy was last reviewed and updated on 1 January 2026. For questions, contact our team at [email protected]. See also our Terms & Conditions and Responsible Gaming pages.
Your Privacy Is Safe With Us
Your data is encrypted, your identity is protected, and your MYR balance is secure. raya88 is Malaysia's most trusted online gaming platform — built on transparency, not fine print.
Login to raya8821+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools.